ART PRINTS & STATIONERY
Can you change design elements or create a custom design?
All designs are as shown. We do not offer custom design services. We created our semi-custom designs (pre-designed, but personalized with your information) to allow our designs to be shared all over the USA without the expense or hassle of commissioning a designer.
Do you offer other sizes?
We're sorry for any disappointment, but the size stated in the product description cannot be changed.
How long does shipping take?
Our print house operates on a print-to-order production process, meaning we don't stock any items. Production begins when your order is received - printing, packaging, and shipping. We ship via USPS First Class and FED EX ground, you can expect your order to arrive within 7-10 business days. We do not offer RUSH shipping at this time.
Can I cancel my order?
All orders are automatically sent to our professional print house via our online ordering system, therefore, we cannot cancel your order once it has been submitted.
DIGITAL DOWNLOADS / PRINTABLES
What type of file will I receive for my artwork printable purchase?
JPG formatted to 8.5 × 11 inch size at 300 DPI to be printed and framed as an 8x10
Can you change the color/size of a digital download?
At this time, digital downloads are only available in the size/color shown.
How do I print my digital artwork file?
Upon checkout, you will receive a download link via email. Download and save the file(s) to your computer. Print on heavy white card stock for durable best results at home; matte photo paper and standard copy paper will also do. Alternatively, take the file to a professional print and copy shop, such as Fex Ex Office, Office Max or Kinkos.
How do I trim my print to fit a in frame?
Each art print is designed as an 8x10 inch print formatted to be printed on a standard 8.5 x 11 inch letter size paper, either on a home printer or by a professional printer. After printing your art, the easiest trimming technique is to simply place the glass from the photo frame on top of your print, trace around the outer edges, and trim with scissors.
I'm new to printables, how does it work?
It's super easy, and if you need a tutorial, there are plenty of step-by-steps via google. We regret that we do not offer technical assistance as it pertains to your computer or "how-to" download, save, or print.
How many copies of art may I print?
Up to, but not exceeding, five (5) prints for personal use or gifts only. It is unlawful to print more than five (5) copies without print permission from Halo Stationery.
What if I didn't receive my digital download?
Please email us if you are having any issues with your download.
Do you recommend any online professional printers?
We recommend VistaPrint and Shutterfly.Please do not forward the file, redistribute and/or sell the print. We greatly appreciate your compliance!